If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website.

Make sure your Mac meets the system requirements to install Windows using Boot Camp.

If the assistant states that it can't download the software because of a network problem, make sure your Mac is connected to the Internet.

Disconnect and reconnect the drive, then click Continue.

If the assistant can't see your USB flash drive, click Go Back and make sure the drive has been connected directly to the USB port on your Mac – not to a display, hub or keyboard.

If the assistant states that the Windows support software could not be saved to the selected drive or that the USB flash drive can't be used, make sure your USB flash drive has a storage capacity of at least 16 GB and has been formatted correctly.

If you can't download or save the Windows support software: If your Mac has an AMD video card and is having graphics issues in Windows, you may need to update your AMD graphics drivers instead.

Your Mac starts up to a black or blue screen after you've installed Windows.

You've received a message stating that your PC has a driver or service that isn't ready for this version of Windows.

You've received an alert stating that Apple Software Update has stopped working.

You're having issues with Bluetooth or Wi-Fi in Windows.

You can't adjust the brightness of your built-in display in Windows.

One or more screen resolutions are unavailable for your display in Windows.

The built-in microphone or camera of your Mac isn't recognised in Windows.

You can't hear audio from the built-in speakers of your Mac in Windows.

Your Apple mouse, trackpad or keyboard isn't working in Windows.įorce Touch isn't designed to work in Windows.

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen or you experience any of the following issues while using Windows on your Mac, follow the steps in this article. Boot Camp requires a Mac with an Intel processor.

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